Common questions
Frequently asked questions.
Answers to the questions we hear most often. If yours isn't here, email us — we reply within one business day or sooner.
- We work with Ontario businesses and professionals — incorporated or sole-prop. If you're running an operation in Ontario and need clean books, we're a good fit.
- We work with whatever fits your business best. During onboarding we'll recommend a platform based on your size, industry, and needs — and if you're already on something that works, we're happy to stay on it. Migration is always free if a switch makes sense.
- Flat monthly fees set by your transaction volume and the services you need. Tell us what you need through our short get-started form and we'll send a written scope and fee quote within one business day — no obligation, no surprise costs.
- Our stack is roughly 80% Canadian, 20% American — all of it North American. Where it matters most, we go Canadian-first: anything that stores your books, filings, or financial records lives on Canadian-resident infrastructure. American tools we do use (domain hosting, business email) never hold your records.
- That's completely normal — most new clients come to us with a backlog. We'll catch you up as part of onboarding, whether it's a few months or a full fiscal year. No judgement.
- No. We work with sole proprietorships, partnerships, and incorporated businesses. If you're thinking about incorporating, we can help you understand when it makes sense and connect you with a lawyer to get it done.